Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand.

主要负责及时和用体现酒店和品牌的专业态度接听从外部打入的电话。

职位资格和技能

Required Skills –

技能要求 

？Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

？Able to read and write English

能够读写英语

Qualifications –

学历

？High School or Vocational Certificate in Business Management, Business Study or equivalent

具有高中或商业管理，商务或相关的专业证书。

Experience –

经验 

1 year experience in customer service or switchboard operator. 

拥有1年宾客服务或电话总机的工作经验。